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How can I change my bank account?

Blair avatar
Written by Blair
Updated over a week ago

You can change your linked bank account in the Menu section of the Spaceship app.

Before you can link a new bank account, we’ll need to perform a security check. This helps keep Spaceship and your account secure.

To complete the security check, all you’ll need is a current driver licence, passport or proof of age card. We’ll ask you to take a photo of your identification document, confirm your details, and do a live selfie.

Once we complete the security check, you’ll be able to link your new bank account.

It typically takes us just a few minutes to complete the security check, but it may take up to two business days where manual review is required.

Spaceship may require its customers to complete additional security steps when updating their bank details. Any such steps enable us to protect our customers' accounts and we appreciate our customers' assistance in this regard.

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