We are very excited to announce that Spaceship will shortly be acquired by the global investment platform eToro. This is a significant milestone for Spaceship, which will continue to operate independently as a brand.
Your access to our products and services will not change.
You can read more here: https://www.spaceship.com.au/news/etoro-acquires-spaceship-2024/
Will Spaceship be shutting down?
No, absolutely not. While Spaceship is now owned by eToro, the Spaceship brand remains independent and the business and its team will continue to serve Spaceship customers directly. This acquisition will allow the Spaceship brand to grow and enhance its service and products for customers.
Will there be any interruption to products or services? How will my products and services be impacted — will there be any changes or discontinuation of products and services?
There will be no impact.
Will eToro products be available in the Spaceship app?
In the future, Spaceship customers will have the chance to access eToro’s products, investment tools and educational resources, whilst eToro users will get access to Spaceship’s superannuation and managed funds.
The Spaceship and eToro team are working together on an integration plan to give both Spaceship and eToro customers the best possible offering and user experience. We will continue to update you on changes.
Will Spaceship products be available in the eToro app?
The Spaceship and eToro team are working together on an integration plan to give both Spaceship and eToro customers the best possible offering and user experience. We will continue to update you on changes.
Will there be any changes to the pricing structure?
There are no plans to change our pricing structure.
Will the customer support channels remain the same?
It will be business as usual with Spaceship customers able to use the same support channels.
Are there any new features or products planned?
The Spaceship and eToro team are working together on an integration plan to give both Spaceship and eToro customers the best possible offering and user experience. We will continue to update you on changes.
How will my data be handled under the new ownership?
There will be no changes to how Spaceship handles your data. We will continue to adopt the highest possible standards on data privacy and security.
Will the brand name or branding elements change?
The Spaceship brand remains independent following the acquisition and we would update all of our customers should this change.
How will the overall customer experience be affected?
The Spaceship customer experience should not be impacted by the acquisition. In the near future, we hope to enhance the customer experience by giving Spaceship customers access to a broader range of services to support them in growing long-term wealth.
What are eToro's plans for the company's future?
eToro has ambitious growth plans for the Spaceship brand and will be harnessing its experience and resources to support Spaceship’s growth.
How will the acquisition benefit customers?
In the future, we hope to provide Spaceship and eToro clients with access to more investment products, tools and resources which can support them to grow their wealth.