Protecting your data is important to us. We can confirm that our systems and your account information have not been compromised as a result of any of the recent data breaches in Australia, such as Optus or Medibank.
At Spaceship, we take a number of security precautions to safeguard your contact information, account balance, and other sensitive data to keep your account safe. In light of the recent data breaches, we have also enhanced our ID theft monitoring and security measures.
Here’s some simple steps you take to further protect your account;
Regularly check your Spaceship Super and/or Spaceship Voyager account(s).
Look out for transactions that you don’t recognise.
Report any unusual activity to us immediately.
If you’re concerned your ID may already be compromised;
Consider visiting the ACCC’s Scamwatch website for more information on protecting your personal data,
Get in contact with us as soon as possible to ensure further security can be added to your account.
You can contact our customer service team by email at email@example.com or call us on 1300 049 532, 9am - 5pm, Monday to Friday (Sydney time).
You can also contact us using the live chat on our website found in the lower right corner or in the “Contact” tab in the Spaceship app.